Very helpful staff in all circumstances!!

Excellent location approx 10-15 minutes' walk from Faro de Madrid. Well-equipped units with a nice sunset view.

Loved our clean rooms in this hotel.

Rooms with a nice sunset view had a quiet atmosphere. Its location was good and magnificent, short walk to the metro, and 2 metro stations.

Make sure to get economy room with a balcony and a nice sunset view, for example. And it's well-equipped. The location is favourable and excellent in a safe area, so close to 2 metro stations and the metro: D

location: the hotel was close to center of madrid, and madrid. the room was well-equipped in general, with a nice sunset view.

I recently stayed at Hostal Arrate for a few days while visiting the university. The staff was incredibly helpful, especially in assisting my friend with limited mobility. They even arranged secure storage for his luggage while he continued his solo travels. The location of the hotel is perfect, with easy access to the university and the city center. The room was cozy and had all the amenities I needed, including a small sink, television, and desk. I particularly enjoyed the small balcony on the top floor, providing a lovely view. The bed was comfortable and there were plenty of extra blankets available. Check-in and check-out were a breeze, even with my limited Spanish. a great experience.

Would definitely recommend this hotel.

The location of the hotel is great, with its close proximity to the city center and two metro stations. It makes exploring the city convenient and easy. there are various restaurants and bars in the area, providing plenty of options for dining and entertainment.

The noise levels from the nearby bar on Friday nights can be quite disruptive, making it difficult to get a good night's sleep.

The new owners were lovely and accommodating, upgraded our room, convenient location near metro, quiet and safe area, comfortable bed, easy check in and check out process.

It was all superb.

We truly enjoyed this staying. The hotel was located close to the City Center. The venue was in an excellent location, in the middle of jackson. Got the same a double room booked online with a nice sunset view, a balcony. Everyone was helpful and friendly as well as owner.

Comfortable rooms with friendly staff. Quiet location near metro and amenities. Convenient for exploring the city center.

So many shops and bars on Calle Princesa, it's a shopper's paradise! The 24-hour reception actually had tourist info and luggage storage! Wow, a guesthouse with free WiFi, what a rarity!

Oh, and let's not forget the joy of hearing other people's conversations in Spanish houses. So enlightening.

The room at Hostal Arrate was cozy and comfortable, with a lovely tile/marble floor and a flat-screen TV. The air conditioning was a blessing during the hot summer days in Madrid!

Personally, I would have preferred a private bathroom with free toiletries. But hey, I understand that some people might not mind using the shared bathroom facilities.

The value for money was great, with comfortable and clean rooms, and a helpful and friendly staff. The location was convenient, close to the university, metro, and the arc of Victoria, making it easy to get around.

Breakfast items could have been improved with the addition of hand towels or paper towels in the shared bathroom.

Comfortable and clean rooms, helpful host, convenient location near metro and amenities, quiet and peaceful atmosphere.

Felt welcome, no complaints whatsoever.

Super friendly staff, exceptionally clean rooms, GREAT value, well-located, safe, and cozy atmosphere.

The staff at reception were very kind and helpful, making me feel welcome during my stay. The room itself was clean, neat, and cozy, providing a comfortable environment. Additionally, the hotel's location was convenient as it was close to bars and a metro station, making it easy to explore the city.

There were a few downsides to my experience. the lack of English spoken by the owner made communication a bit challenging.